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The fear of a supply chain disaster destroying years of hard-earned company growth is enough to keep managers up at night — and for good reason: the smoking ruins of once-thriving companies have littered history, and fatal supply chain mistakes have often been the culprit.

In the mid-2000s, Boeing’s new game-changing commercial airliner, the Dreamliner, was sending waves of excitement throughout the aviation industry.

But the planes weren’t being completed quickly enough. Initially scheduled to enter service in May of 2008, disastrous supply chain problems resulted in a delay of over three years. It finally went into service in October of 2011.

So what went wrong with Boeing’s supply chain management? To put it simply, Boeing tried to do more than it could handle, and they failed to assess the risks involved. They attempted to rapidly change the assembly process and the supply chain simultaneously — and too quickly — to disastrous results.

More recently, the highly publicised Facebook-Cambridge Analytica scandal, and a data breach suffered by Delta Air Lines, both highlight the importance of effective data protection controls at all levels of every business, both internally and externally. The breach affecting Delta actually occurred at one of their IT suppliers. The supplier provided online chat services for Delta’s website and the cyber-attack on this supplier may have exposed the payment information of Delta customers.

And finally, the high street restaurant chain Nando’s out of chicken during this New Year’s bank holiday. It triggered a furious twitter storm from customers. The result? Acres of coverage in the newspapers. Nando’s countered with smart public relations and boosted its reputation for keeping stocks fresh. And the chicken restaurant saves money in the long run by keeping its supply chain tight at the risk of occasional shortages. 

Such events have also underlined the need to have a plan to cope when something does go wrong so that goods and services can still be delivered to customers.

Join us for an engaging morning to hear from leading experts and case studies on how to effectively manage risks in the supply chain.  


08:30 - 09:30

Registration and networking 

09:30 - 11:30 

Presentations and Q&A

11:30 - 12:30 

Networking and close 

Venue: Pinset Masons, 3 Hardman Street, Manchester, M3 3AU 


Thursday, 7 June, 2018 - 08:30 - 12:30
Including VAT
Including VAT

Event Date & Location



Justin is the Supply Chain Security lead for NuGeneration Ltd, a company which will be utilising a large multi-national supply chain as it develops a new nuclear power station in Cumbria, and he is the Chair of the Contracts Security Working Group (CSWG) which aims to share and further develop good practice in supply chain security amongst civil nuclear industry operators. Justin studied at the University of Newcastle in his native Australia before moving to the UK where he has spent 14 years working in a variety of personnel, physical and infomration security roles within the civil nuclear industry. 

Presentation title: Security risk in the supply chain: an industry’s journey




Lindsay brings with her a wealth of expertise having gained experience within global FMCG, construction and pharmaceutical organisations.  With 20 years experience in Procurement and Supply, Lindsay has led a number of successful transformation programmes with a focus on sourcing and supplier relationship management.  Her approach in implementing robust processes together with a culture of cross-functional working truly connects the supply base with the business through to the end client.  Lindsay believes that this approach of strong partnerships, along with robust processes and market intelligence is the key to security of supply and proactive risk management.

In her current role as Head of Group Procurement for a leading FM global company, Lindsay heads up the Strategic Procurement and SRM function.  Fulfilling her passion for the professional community, she also plays an active role in the Chartered Institute of Procurement and Supply as committee member and communications lead for her local region.

Presentation title: From relationships to risk management: the partnership approach



Aaron is a sustainable procurement and supply chain diversity specialist who has gained valuable insights from working at the cutting-edge of the agenda in both the public and private sectors.  Aaron is currently Head of Sustainable Procurement and joined Balfour Beatty in 2012.  Aaron is responsible for Balfour Beatty's UK sustainable procurement strategy and its award-winning supplier diversity programme.

Presentation title: Managing supply chain sustainability risks and opportunities: 5 simple steps to more sustainable procurement


We are delighted to be delivering this seminar in conjuction with: