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Events and places that attract crowds or large groups of people bring a range of unique challenges that require specialist knowledge.  This one day event features fantastic and experienced speakers who will help you to develop a risk management strategy to keep people safe, protect your reputation and your staff.

10 October 2018 – Victoria Place, Manchester, M4 4FB

20 March 2019 – 100 Victoria Street, London SW1E 5JL 

If you are a member of IIRSM, please ensure you log into MyIIRSM to receive the member rate.


Book before 31 August 2018

From 1 September 2018

Member price

£99 + VAT

£125 + VAT

Non member price

£125 + VAT

£150 + VAT

The early bird rate will be automatically applied when you book.  If you have a promotional code you will be prompted to enter it when you check out.

Wednesday, 10 October, 2018 - 09:30 - 17:00
Including VAT
Including VAT

Event Date & Location


Speakers will cover the essential areas to consider and help delegates to develop an effective risk management approach.  

The programme will cover:

  • hazards/threats and how to spot them
  • the importance of crowd management
  • crowd science
  • understanding behaviours to help inform strategies
  • how to prepare for violence or terrorist threats
  • awareness of emergency procedures and mitigation systems
  • effective staff training
  • ensuring the safety of temporary structures
  • best practice from experienced professionals





Scene setting


The real safety issues


Emergency procedures


Types of emergency situations


Evacuation/lockdown procedures


Security team management


Communication systems


Reactions and issuing instructions


Coffee/tea break


Case study


Panel Q&A




Crowd science


Crowd counting, management and control/movement of people


Case study


Coffee/tea break


Risk mitigation


Vehicle mitigation systems and security measures


Local authority licensing


Temporary structures


Scenario planning


Post-event actions and reporting


Summary and close


Professor Keith Still

Keith is the Professor of Crowd Science at Manchester Metropolitan University (UK) where he developed and delivers an online MSc programme in Crowd Safety and Risk Analysis. His work focusses on the use of planning tools for places of public assembly and major events. Keith has consulted on some of the world’s largest, and most challenging crowd safety projects.

Keith has developed and taught a wide range of crowd dynamics, crowd science, crowd planning, crowd safety and crowd risk analysis short courses for event organisers, police, first responders, emergency planners, city authorities, building control officers, licensing officers, architects, event managers, security companies, venue operators and consulting engineers. These courses draw on his extensive experience of planning major events, his various research projects and application of crowd safety and risk analysis over the last 29 years and his crowd modelling background.

Mark Breen

Mark is Director of Safe Events as well as Cuckoo Events based in Dublin, Ireland. He is an award-winning Event Safety Officer and one of the most experienced and qualified event & crowd safety practitioners in Ireland. He works internationally and domestically, with recent projects including a number of international festivals, Wild Lights at Dublin Zoo, multiple events in Saudi Arabia and work on consultancy projects for a large international airport and a European arena.

Mark is a Specialist Member of IIRSM, as well as being a member of IOSH, EPS, IFEA and ESA. He is currently working on his dissertation for the MSc in Crowd Safety & Risk Analysis in Manchester Metropolitan University.

Safe Events specialises in Crowd & Event Safety and counts the Dublin Marathon and Race Series, the Irish Maritime Festival, Fleadh Cheoil na hEireann, Paralympics Ireland, the National Dairy Council, Dublin Pride, the FAI, Cricket Ireland and many more among its list of clients. At the forefront of the industry in Ireland and internationally, Safe Events is recognised as an industry leader, both strategically and operationally.

Dr John Drury, Deputy Director of Research and Knowledge Exchange (Impact) in the School of Psychology at Sussex University

Dr Drury has published over 70 peer-reviewed journal articles on crowd behaviour and has an h score of 34 on Google Scholar. Some of the crowd events he has researched include the Hajj (Mecca), the London bombings of July 7th 2005, the Hillsborough disaster, the 2010 Chile earthquake, and the 2011 English riots.

Some of his work has informed the training and guidance materials of the UK Fire and Rescue Service, UEFA’s stewards training, the Civil Contingencies Secretariat’s National Risk Assessment. His work on CBRN mass decontamination is included in international guidance and his work on crowd safety has informed the training of over 2000 personnel. He runs the Crowds & Identities group and is the lead for Impact in the School of Psychology at Sussex University. He is currently the editor of the British Journal of Social Psychology.

He convenes a module on the Psychology of Crowd Safety Management for live event safety professionals at Bucks New University. He was a 2018 finalist in the ESRC Impact awards (Public Policy).

Andy Neal

Andy is the Associate Director of Global Security Solutions at Cardinus Risk Management where he provides a range of clients with training in corporate travel safety, lone working, hostile environments, conflict management and behaviour profiling.

Previously he founded Protaris - a unique specialist security training provider and strategic risk management advisory business which delivered training and bespoke Behaviour Recognition Programmes to help businesses in the UK and internationally improve their employees’ safety and security. Protaris worked closely with Government Agencies, Military and Police Services in over 22 countries, including the UK, United States, China, Africa, Middle East, Brazil and in Europe.

Throughout a career spanning 22 years, Andy has a proven track record in delivering outcomes across regional, national and international projects. Highly regarded in his field, Andy has extensive experience, specialist training and a unique style of delivery that gets results.

He has designed and delivered strategies on counter-terrorism, lone working, global travel safety, overt–covert security operational training and procedures.


More speakers to be added soon.