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People, building resilience


Join us for our annual conference where speakers will discuss the pace of change and how this affects individuals and businesses.  How do we innovate and embed a culture that attracts and retains the right people and enables us to build resilience?  


UNTIL 31 January 2019:

£199 + VAT (total £238.80)


FROM 1 February 2019:

Members - £249 + VAT (total £298.80)
Non-members - £299 + VAT (total £358.80)

We can offer a 15% discount for groups of three or more from the same organisation. Please note, this discount cannot be used with any other promotional discounts we may be offering. For more information, contact 

Please ensure you read the Terms and Conditions prior to booking this event.


Thursday, 28 March, 2019 - 08:30 - 17:30
One Birdcage Walk, Westminster, London SW1H 9JJ
Including VAT
Including VAT

Event Date & Location


Lord Mark Price, former MD of Waitrose and former Minster of Trade and Investment

Mark Price is a businessman, writer and former government Minister. A former Managing Director of Waitrose, Deputy Chairman of the John Lewis Partnership and Chairman of Business in the Community, Mark has spent over thirty years unlocking the power of people in organisations. He is passionate about creating engaged and happy workforces who in turn create longer-term sustainable success for businesses

Dr Emma Soane, Assistant Professor of Management, London School of Economics

Dr Emma Soane joined the Department of Management in 2008. She teaches organisational behaviour and leadership to postgraduate students and executives. Dr Soane holds a BSc Psychology (University of Leicester), an MSc Occupational Psychology (University of Sheffield). and a PhD Psychology (University of Sheffield). She is a Chartered Psychologist, a Chartered Scientist and an Associate Fellow of the British Psychological Society.

Dr Soane's research examines how individual differences, team working and organisational environments influence decisions, performance and risk taking. Current projects include studies of decision processes in financial decision making, healthcare, IT and television production. Dr Soane has extensive field work experience in public and private sector organisations, including government departments, local government, NHS hospitals, manufacturing, waste management and top-tier investment banks.

Before joining the department, Dr Soane worked as an assistant psychologist in mental health and learning disabilities services at several NHS trusts. She was a research fellow at London Business School and a senior lecturer then reader at Kingston Business School. 

Ruth Denyer, Group Operational Risk Director, ITV plc

Ruth is the Group Operational Risk Director at ITV where she builds the approach to operational risk management across the Group and specifically both the Group Health and Safety and Insurance functions. Ruth graduated with a degree in occupational health and safety in 1997, and her first role at the National Theatre was followed by a brief stint at KPMG and then the Prince’s Trust before moving to ITV in 2004. Her current role supports in the delivery of a risk management approach for a global, constantly growing and changing business where no two productions ever have the same risk profile.

Karla Gahan, Deputy Global Head of Risk and Advisory, VinciWorks

Karla is a risk, business continuity and crisis management specialist, who works for VinciWorks, a leader in risk management software and consulting. On a regular basis, Karla deals with complex subjects that can challenge people’s core beliefs and behaviours, such as responding to a global cyberattack, terrorist attacks in various jurisdictions, as well as localised, office-based emergencies. Applying experiential and commercial knowledge and understanding how people might behave in such extreme circumstances has been invaluable in responding to such incidents. She believes that identifying and understanding complex interrelationships between various risks is essential to an effective enterprise-wide approach to risk management in a global business environment.  Karla has previously held roles in knowledge management, compliance and communications. She is an associate member of the Business Continuity Institute (AMBCI), a certified member of the Institute of Risk Management (CMIRM), and member of Airmic. She is also an examiner for the IRM’s International Diploma in Risk Management (Module 6 - Crises, Resilience and Future Risks).


2019's conference programme will focus on the pace of change and it's impact on organisations and people.  

Speakers will cover:

Organisational behaviour and leadership - how individual differences, team working and organisational environments influence decisions, performance and risk taking.

The psychology of risk - risk perception, risk appetite, communication and responses.

How we attract and retain the right people.  How do we immerse them in our culture and encourage the right behaviours?

How does the pace of change affect people and how can that be managed?

Developing an effective risk culture - the importance of giving everyone a voice, encouraging dissent, being responsive and coaching effectively.

Practical case studies and examples of improvements in risk culture.

Brave and inclusive leadership - avoiding rigid management attitudes and focussing on empowering and emboldening your people.


Full programme coming soon.